About Us

In 2010 Allen Recruitment Consulting set up an online training division called ARC Training in response to job seekers telling us that they were not able to find good cost effective training that would lead to industry recognised certifications and hence make it easier for their CV’s to stand out from the crowd.

We have partnered with MindLeaders Thirdforce, who have 25 years experience developing and delivering the best eLearning available to clients in over 30 countries.

ARC Training is a reseller of the 4000 online MindLeaders Thirdforce courses and we are using their Learning Management System for the delivery of the courses which cover:

  • Business and Professional Skills - Prepare for new responsibilities as a manager, for career advancement, and for general business skills. The courses use real-life work situations that are reinforced through scenarios, role-playing, audio, graphics and videos.
    • Business Communication
    • Management Skill
    • Customer Service
    • Leadership
    • Sales
    • Project Management, including PMP study guides
  • Software Skills - MindLeaders desktop software courses maximize your investment by brining you up to speed quickly. Train yourself to use the latest versions of Microsoft Office, including:
    • Access
    • Excel
    • Outlook
    • Powerpoint
    • Word
  • Technical Training - MindLeaders technical courses include presentations from and materials written by industry experts.
    • Networking
    • Programming
    • Information Technology
    • Infrastructure Library (ITIL)

The learning management platform is intuitive and easy to use and available 365 days, 24 hours a day. You have 1 year’s access to any course you purchase and all you need is an internet browser to use them. The courses are modular with examinations at the end of each module and you get a certificate of completion for each course successfully completed.

Many of the courses prepare you for leading industry certifications from the likes of CompTIA A+, Network+, Security+, Microsoft MCATS, MCITP, MCSE, Cisco CCNA, CCNP.

We have a "Get Certified" service where we will schedule and arrange the certification exams for you. Click on "Get Certified" for more details.


Amazing Content

MindLeaders courses are the best elearning available. They feature award-winning content taught by best-selling authors, interviews with industry leaders, and lectures from technology experts. The courses are built in Columbus, Ohio, by instructional designers and user interface experts featuring video, audio, animations, interactive exercises, and full-screen application environments to keep the lessons interesting and appealing to the student.

MindLeaders works with numerous subject matter experts to obtain the rights to published material. Content partners include Pearson, Oracle Press, Alpha, IDG, Que, SAMS, New Rider's, Exam Cram and Custom Training Institute. These partnerships allow MindLeaders to obtain the most accurate material quickly; in some situations before it has been officially published.

MindLeaders also acquires content mapped to vendor certification or exam objectives to use in the development of courses for certification exam study (CompTIA, CIW, e-Commerce, ECDL/ICDL, Cisco, Novell, Linux, Java, Solaris, Oracle, and Microsoft).

MindLeaders is active in CompTIA's CAQC program and MindLeaders CompTIA courses have earned this esteemed designation. The ICDL/ECDL Foundation has approved MindLeaders courseware, as have more than a dozen state boards and colleges and universities. Additionally, The Project Management Institute (PMI) has reviewed MindLeaders courseware and certified the Project Management series for earning PDUs as part of their certification process.

For technical material, a test bed may be constructed to replicate a network or server configuration required for the application. In the test beds, course development teams replicate such situations as Microsoft Windows network configurations, Oracle databases, UNIX servers, AS/400 hardware, and Cisco routers for testing exercises and capturing actual screens of a live system or code.

The transformation from electronic book format to a course follows a precise process that begins with a technical preview of the material by an in-house Content Analyst. The content needs to be organised in step-by-step instruction that teaches student’s skills either by progressing through the course lesson by lesson, or by going right to sections of the course that they want to learn more about.

Parts of the source content may be removed or expanded. The order in which the content is covered may be rearranged. The source content's style may need to be changed into MindLeaders style (this may include Microsoft's Manual of Style). Commonly, content styles need to be changed if the source is too chatty, contains extraneous information, or includes long sections of esoteric details, all of which are acceptable for a book but are impediments to web-based training.

Each series is broken down into courses. Each course is further broken down into lessons or units, which are more compact learning objects. At this point, a Course Development Team consisting of courseware developers, multimedia developers, audio/video specialists and course editors incorporates the MindLeaders instructional design into the material. Each lesson is structured with performance-oriented learning objectives and instructional interactivity to accomplish presentation of the knowledge, comprehension, application, and synthesis of the lesson learning objects.


Accreditation and Compliance

The courses have been approved:

  • by many professional licensing agencies
  • by PMI and HRCI for their certification credits
  • for top industry certifications, including: CompTIA A+, Network+, Security+, Microsoft MCATS, MCITP, MCSE, Cisco CCNA, CCNP

MindLeaders is active in CompTIA's CAQC program and MindLeaders CompTIA courses have earned this esteemed designation. The ICDL/ECDL Foundation has approved MindLeaders courseware, as have more than a dozen state boards and colleges and universities. Additionally, The Project Management Institute (PMI) has reviewed MindLeaders courseware and certified the Project Management series for earning PDUs as part of their certification process.


Get Certified Service

Once you have completed one of our online courses you may decide to go ahead and complete a certification exam. In order to make this process as easy as possible, at no extra charge, we will assist you in arranging to sit the exams. All you need to do is concentrate on your revision and the pay the exam fee – we will do the rest. We will:

  • Provide you details of
    • Exam prerequisites
    • Exam locations
    • Exam dates at suitable locations
    • Exam costs
  • Book the exam place on your behalf
  • Facilitate the payment of the exam fee

We will refund the course subscription cost to any person who did not pass the exam if –

  1. They scored an 80% or better on each of the certification study guide courses. (Come on, we are only asking for a B!)
  2. They took the certification exam within 30 days of completing the training – Do it while it’s fresh!

Terms and conditions do apply – see the Certification Guarantee document for details.